No ‘designated geniuses’: How BofA democratizes innovation

“Innovation isn’t in its own lane,” said Cameron Wadley, a Bank of America managing director whose patents are at the foundation of the bank’s AI assistant Erica.

By Caitlin Mullen • June 12, 2026

PNC, U.S. Bank CEOs brush off AI-driven cash optimization

At a conference this week, U.S. Bank CEO Gunjan Kedia said the “noise is far outpacing any observed behavior.” Truist’s CFO, likewise, called the AI concern a “conceptual risk.”

By Caitlin Mullen • June 11, 2026

Explore the Trendline➔

Fraud and AML in banking

Regulators are refocusing on fraud. Banks are putting more cash toward the issue and empowering employees to fight. That fight is paying off in customer retention.

By Banking Dive staff

Pagaya sues Klarna over alleged trade secret misappropriation

The BNPL firm’s objective was to “absorb Pagaya’s trade secrets, use them to build its own competing capabilities, and cut Pagaya out,” the underwriting fintech alleged.

By Gabrielle Saulsbery • June 10, 2026

JPMorgan’s Lake sees longer road to agentic commerce adoption

Meanwhile, the lender aims to have a consumer-facing AI travel agent in pilot before the end of the year, said JPMorgan’s CEO of consumer and community banking.

By Caitlin Mullen • June 10, 2026

What SoFi learned testing its AI adviser Coach

“When it comes to financial guidance and coaching, there's both an art and a science to it,” said Brian Walsh, head of advice and planning at the digital bank.

By Caitlin Mullen • June 9, 2026

JPMorgan Chase taps AI to process checks

The bank is “automating the most labor-intensive tasks of the process, freeing our team to focus on more complex, higher-value decision making,” an executive said.

By Tatiana Walk-Morris • June 5, 2026

Fintech revenues hit record $504B in 2025: study

Revenue in the sector is growing four times as fast as in banks, according to a recent report by Boston Consulting Group and FT Partners.

By Gabrielle Saulsbery • June 3, 2026

Goldman’s Solomon sees ‘more greed than fear’ in AI market

“There’s plenty of liquidity in the system if the world continues to remain as optimistic,” the CEO said Tuesday, adding that profits from AI ventures could be funneled into future advancements in the sector.

By Dan Ennis • June 3, 2026

Address-anchored identity: Why data quality is the missing link in eIDV

Data must be validated as more than just correct; it must be connected to an individual customer.

By Bud Walker, Chief Information Officer, Melissa • May 29, 2026

Wells Fargo CEO: AI’s effect on employment is ‘complicated’

The bank's biggest AI-related challenge is determining how the technology can transform its business model and how the lender should respond, Charlie Scharf said Wednesday.

By Caitlin Mullen • May 28, 2026

California judge rules in favor of OppFi, against regulator

A judge ruled that OppFi sufficiently demonstrated that its banking partner was the true lender of OppLoans, and that their relationship wasn’t a “rent-a-bank ruse.”

By Gabrielle Saulsbery • May 27, 2026

JPMorgan CEO: AI may create things ‘we’re going to lose at’

Jamie Dimon also indicated Wednesday the top U.S. bank is “on the lookout” for acquisitions and sees “a chance to put $10 [billion] or $20 billion to work buying something.”

By Caitlin Mullen • May 27, 2026

Ohio’s Northwest Bank taps Wells Fargo alum as CIO

Chad Ballard brings 25 years of IT experience to the $17 billion-asset Ohio-based bank.

By Makenzie Holland • May 26, 2026

StanChart CEO apologizes over ‘lower-value human capital’ comment

CEOs from JPMorgan Chase, HSBC and Barclays added their takes to polarizing remarks by StanChart chief Bill Winters, in explaining his bank's increasing embrace of AI.

By Dan Ennis • Updated May 22, 2026

California fines Yotta $1M as customers are still out millions

Some customers expressed disappointment at the penalty amount, with one calling it the size of a “nominal rounding error.”

By Gabrielle Saulsbery • May 20, 2026

Warren demands national trust charter details from Gould

National trust charters have been awarded to firms that “intend to engage in activities that appear to go far beyond the narrow set of activities permitted by law,” the Democratic senator told the head of the OCC.

By Gabrielle Saulsbery • May 20, 2026

StanChart eyes more than 7,800 job cuts by 2030 in AI embrace

The London bank aims to boost income per employee by 20% – and will reduce risk management, compliance and HR roles as part of that effort.

By Dan Ennis • May 19, 2026

Ally sharpens branchless banking message

The digital bank is courting millennial and Gen Z customers with a new brand platform that arguably throws playful shade on the brick-and-mortar model.

By Caitlin Mullen • May 18, 2026

Senate panel approves crypto bill

The Clarity Act – with stablecoin yield language intact – moved to the full Senate. Some last-minute amendments resurfaced, but an anti-money laundering measure was denied.

By Dan Ennis • May 15, 2026

How Alaska’s Credit Union 1 serves ‘banking tundras’

CEO Mark Burgess discusses the challenges of serving disparate, isolated communities – from transporting teller machines by plane to using remote capabilities to capture loan signatures.

By Caitlin Mullen • May 15, 2026

Dive Deposits: Affirm’s AI stance runs counter to trend

While some fintechs are content to do more with less through AI, BNPL platform Affirm simply aims to do more, as its top execs eschew human layoffs in favor of artificial intelligence.

By Dan Ennis • May 13, 2026

U.S. Bank shifts critical apps to AWS for AI push

The Minneapolis-based lender joins a growing list of banks looking to upgrade foundational infrastructure to better support AI initiatives.

By Makenzie Holland • May 12, 2026

Augustus receives conditional charter approval from OCC

The company, rebranded from its previous iteration Ivy, aims to revamp the clearing process to fit an artificial intelligence-native model.

By Dan Ennis • May 11, 2026

Collections doesn’t need more AI tools. It needs a framework that scales.

For collections teams, lasting AI value depends less on tools than on the framework beneath them.

May 11, 2026

‘New Citi’ makes its pitch

Bank executives sought to convey just how far Citi has come in recent years and how its growth plans will drive higher returns. Executing on the strategy could prove “challenging,” an analyst noted.

By Caitlin Mullen • May 8, 2026