Technology


  • The U.S. Capitol building
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    Heather Diehl via Getty Images
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    Senate panel approves crypto bill

    The Clarity Act – with stablecoin yield language intact – moved to the full Senate. Some last-minute amendments resurfaced, but an anti-money laundering measure was denied.

    By May 15, 2026
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    Getty Images
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    How Alaska’s Credit Union 1 serves ‘banking tundras’

    CEO Mark Burgess discusses the challenges of serving disparate, isolated communities – from transporting teller machines by plane to using remote capabilities to capture loan signatures.

    By May 15, 2026
  • Trendline

    Artificial intelligence

    Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.

    By Banking Dive staff
  • Max Levchin, the CEO of buy now, pay later company Affirm
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    Kevin Dietsch / Staff via Getty Images
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    Column

    Dive Deposits: Affirm’s AI stance runs counter to trend

    While some fintechs are content to do more with less through AI, BNPL platform Affirm simply aims to do more, as its top execs eschew human layoffs in favor of artificial intelligence.

    By May 13, 2026
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    Alamy
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    U.S. Bank shifts critical apps to AWS for AI push

    The Minneapolis-based lender joins a growing list of banks looking to upgrade foundational infrastructure to better support AI initiatives.

    By Makenzie Holland • May 12, 2026
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    Getty Images
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    Augustus receives conditional charter approval from OCC

    The company, rebranded from its previous iteration Ivy, aims to revamp the clearing process to fit an artificial intelligence-native model.

    By May 11, 2026
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    Permission granted by Jacob Lund Photography / Jacob Lund
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    Sponsored by C&R Software

    Collections doesn’t need more AI tools. It needs a framework that scales.

    For collections teams, lasting AI value depends less on tools than on the framework beneath them.

    May 11, 2026
  • A blue sign at ground level reads "Citibank." The beige building next to it also has "Citibank" signage.
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    Joe Raedle / Staff via Getty Images
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    ‘New Citi’ makes its pitch

    Bank executives sought to convey just how far Citi has come in recent years and how its growth plans will drive higher returns. Executing on the strategy could prove “challenging,” an analyst noted.

    By May 8, 2026
  • The Claude by Anthropic app.
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    Michael M. Santiago via Getty Images
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    Anthropic deepens push into financial services

    The AI provider is developing industry-specific tools for finance and partnering with investors to gain an edge in middle-market enterprise tech adoption.

    By Paige Gross • May 7, 2026
  • JPMorgan Chase CEO Jamie Dimon
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    Win McNamee / Staff via Getty Images
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    Banking’s biggest names are talking about Mythos

    The Federal Reserve is considering effective supervisory approaches for Anthropic’s emerging AI model. JPMorgan Chase CEO Jamie Dimon said he thinks people need a chance to assess and mitigate its risks.

    By May 7, 2026
  • Neobank CHime, banking products Chime
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    Hacktivist group stole Chime customer information, lawsuits allege

    Three separate lawsuits allege that a hacker group known as Team 313 stole personal information from Chime customers when it attacked the fintech’s systems April 1.

    By May 6, 2026
  • brian armstrong, crypto lawsuits, SEC
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    Matt Winkelmeyer / Staff via Getty Images
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    Coinbase axes 700 employees

    The cryptocurrency exchange joins a growing list of companies swapping out their workers for AI, following Block, Crypto.com and Bolt in making job cuts this year.

    By May 5, 2026
  • Citigroup building in downtown Toronto, Ontario is pictured on Sept. 13, 2024.
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    Getty Images
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    Citi launches Arc to scale AI agents across the business

    The bank is looking to the technology to automate manual tasks such as research and data analysis.

    By Makenzie Holland • May 4, 2026
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    PeopleImages/Shutterstock.com

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    Sponsored by TeamViewer

    Stop IT outages before they start: How DEX predicts and prevents system failures

    Ready to prevent your next outage? Discover how TeamViewer DEX can help predict and prevent IT issues before they impact productivity.

    May 4, 2026
  • A mobile phone shows a human avatar ready to engage with a bank client. The words "Citi Sky" and "Every question. Every moment. Ask more" are shown
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    Permission granted by Citi
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    Citi adds AI-powered adviser in wealth unit

    Discussions are underway to use the agentic AI tool more broadly across the bank, “especially with the credit card business,” said Joe Bonanno, head of wealth intelligence at Citi.

    By May 1, 2026
  • A sign for CitiBank is seen on the bank branch in Manhattan on March 01, 2024 in New York City.
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    Spencer Platt / Staff via Getty Images
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    Citi taps former Google exec as CIO

    Brian Saluzzo began his tenure with Citi in March, joining as the bank rolls out AI and nears completion of a business transformation initiative.

    By Makenzie Holland • April 29, 2026
  • Point-of-sale device, with Adyen and Verifone logos, sits on store counter next to stapler and calculator.
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    Lynne Marek/Banking Dive
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    Adyen to buy German loyalty platform Talon.One for $876M

    The deal will let the Dutch fintech connect a shopper’s online and in-store interactions so promotions and pricing can be adjusted midstream.

    By April 28, 2026
  • Mercury product
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    Permission granted by Mercury
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    Mercury nabs conditional OCC charter

    The fintech has received conditional approval four months after it applied for a national bank charter, when it named SoFi alum Jon Auxier as CEO of the proposed Mercury Bank.

    By April 28, 2026
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    Customers Bank deepens ties with OpenAI

    The Pennsylvania-based lender aims to “reimagine its lending, deposit and payment lifecycles” in commercial banking by handing off document collection, underwriting and other tasks to artificial intelligence.

    By April 27, 2026
  • An AI powered system improving weather prediction by analyzing atmospheric data, ocean patterns, and climate models to provide more accurate forecasts
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    AdobeStock/ ubriella

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    Sponsored by EnterpriseDB (EDB)

    Going from good to great with AI agents in banking

    Success will not be defined by how many agents are deployed but by how well they are governed.

    By Priyanka Jain, VP of Product, Data & AI Governance, EnterpriseDB • April 27, 2026
  • Businesspeople working in the office on stock market exchange data using desktop computer and digital tablet
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    ilkercelik via Getty Images
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    Sponsored by Celonis

    Why rip and replace is dead and what comes next for banks

    Process Intelligence helps change the question from “how do banks access data?” to “how can they derive value from their data?”

    April 27, 2026
  • A PNC branch in Denver is shown, with "PNC Bank" signage on the exterior of the building.
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    Courtesy of PNC
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    PNC to cut 777 FirstBank jobs this summer

    The reductions at the acquired bank’s Colorado headquarters are designed to stem “overlap.” PNC, in a statement, touted the Denver market as a strong, strategic talent base for technology at the bank.

    By April 23, 2026
  • A vertical SMBC sign stands outside a glass office building.
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    Permission granted by SMBC
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    SMBC Americas launches cash management platform

    Cash management systems should be as frictionless to corporate treasurers as smartphone apps are to the masses, SMBC executive Craig Vaream said.

    By April 22, 2026
  • A Fifth Third Bank sign shows "5/3" with the words "Fifth Third Center" and "Bank Branch" below.
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    Courtesy of Fifth Third Bank
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    Fifth Third gets mission ready for Comerica conversion

    The Cincinnati-based regional is planning a series of dress rehearsals prior to shifting Comerica customers onto Fifth Third’s platforms, targeted for Labor Day, a bank executive said.

    By April 21, 2026
  • A general view of the exterior of a branch of the Lloyds bank chain on January 29, 2025 in London, England.
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    Leon Neal / Staff via Getty Images
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    Lloyds taps chief data and AI officer

    Sameer Gupta will join the bank in June, the latest in a string of AI-focused appointments across the financial services industry.

    By Makenzie Holland • April 20, 2026
  • Morgan Stanley CEO Ted Pick
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    Courtesy of Morgan Stanley
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    Big banks seek to ease security worries as AI push accelerates

    “AI is our friend, OK?” said Morgan Stanley CEO Ted Pick during the bank’s earnings call as the industry grapples with its disruptive potential.

    By Makenzie Holland • April 20, 2026