Technology: Page 2
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JPMorgan Chase leads banking sector in AI adoption: report
In a tightening race, Capital One gained ground by adding engineering talent, according to Evident research published Thursday.
By Matt Ashare • Oct. 18, 2024 -
Truist CEO: No ‘merger hangover’ with expenses
As the bank approaches five years since the completion of the SunTrust-BB&T merger, Truist CEO Bill Rogers sought to assure analysts Thursday that it’s on offense rather than defense.
By Caitlin Mullen • Oct. 17, 2024 -
Trendline
Artificial intelligence
Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?
By Banking Dive staff -
Banks must be wary of AI security risks, regulator says
NYDFS Superintendent Adrienne Harris says financial services firms have to keep their cybersecurity measures up to snuff, lest they fall victim to cyber threats.
By Gabrielle Saulsbery • Oct. 17, 2024 -
Crypto firm Copper hires ex-Goldman exec as new CEO
Amar Kuchinad will replace the founder and current CEO, Dmitry Tokarev, in a push to drive the crypto custodian’s global growth strategy with a focus on fortifying its U.S. presence.
By Rajashree Chakravarty • Oct. 16, 2024 -
Payments players tap M&A to build tech stacks
The Fed’s recent interest rate cut could spur even more deal-making in the remaining months of the year and into 2025. Mastercard, Global Payments and Payoneer are among the companies that have bought businesses this year.
By Shefali Kapadia • Oct. 16, 2024 -
Citi ‘can walk and chew gum at the same time’: Fraser
CEO Jane Fraser cited the bank’s ability to cut expenses while addressing the data, risk and control flaws regulators have flagged.
By Caitlin Mullen • Oct. 15, 2024 -
Harris tries to court Black men voters with forgivable loans, crypto
Vice President Kamala Harris’ plans are part of her Opportunity Economy pledge, “an economy where people don't just get by, but get ahead,” and come as polls show she could stand to gain more support from Black men voters.
By Gabrielle Saulsbery • Oct. 14, 2024 -
Data overload thwarts digital transformation in banking
Despite eagerness to scale AI capabilities, the financial sector remains mired in technical debt.
By Matt Ashare • Oct. 14, 2024 -
LendingClub, Pagaya acquire tech assets of defunct Tally
Tally’s assets will be integrated into the existing products of both firms, according to company spokespeople. Tally shuttered in August this year over failure to raise funds.
By Rajashree Chakravarty • Oct. 10, 2024 -
Grasshopper Bank to buy Auto Club Trust
Grasshopper's deal with ACT, a subsidiary of The Auto Club Group, would increase its assets to $1.4 billion.
By Rajashree Chakravarty • Oct. 9, 2024 -
Truist customer data exposed in third-party breach
The February breach involved personal information held by debt collector Financial Business and Consumer Solutions and did not impact Truist’s network, the bank said in a letter.
By Rajashree Chakravarty • Oct. 8, 2024 -
FTX bankruptcy plan would give ex-customers an extra 19%
Creditors will receive up to $16.5 billion, nearly two years after their funds were frozen by the crypto firm’s shocking bankruptcy, according to a plan approved by a judge Monday.
By Gabrielle Saulsbery • Oct. 8, 2024 -
Tech costs, regulatory demands among community bankers’ top worries
A recent survey of community bankers also cited cost of funds as a top risk, amid the higher rate environment. “Right now, our motto is ‘Survive until 2025,’” a Pennsylvania community bank CEO said.
By Caitlin Mullen • Oct. 8, 2024 -
Fiserv teams with Canadian company on open banking
Fiserv has allowed Zūm Rails to use its embedded finance system to bring open banking and instant payments to Fiserv’s U.S. business customers.
By Patrick Cooley • Oct. 4, 2024 -
Banking tech alliance drafts enterprise AI adoption guidelines
The Fintech Open Source Foundation, which now includes Nvidia and Moody’s, outlined LLM risks and control measures to guide deployment in the industry.
By Matt Ashare • Oct. 4, 2024 -
BMO hires Morgan Stanley, JPMorgan alum as AI, data chief
Kristin Milchanowski’s appointment as the new chief artificial intelligence and data officer signals the Canadian lender’s heightened commitment to the burgeoning technology.
By Rajashree Chakravarty • Oct. 3, 2024 -
Bank of America users report online access issues
Some customers said they were unable to sign in to their accounts. Others reported seeing incorrect or untimely balances. The issues “have largely been resolved,” the bank said Wednesday night.
By Dan Ennis • Oct. 3, 2024 -
Oportun inks deal to sell credit card portfolio
The deal, expected to close in November, is a push by the online lender to pursue profitability by simplifying its business and focusing on its core products.
By Rajashree Chakravarty • Oct. 2, 2024 -
State Street taps BNY exec as head of digital assets
Vanessa Fernandes, a 25-year financial services veteran, will report to Donna Milrod, who has been overseeing digital asset solutions since Nadine Chakar, the unit’s head, left in January 2023.
By Rajashree Chakravarty • Oct. 1, 2024 -
Banks are excited about AI. Their customers aren’t so sure.
To address that, lenders need to be more transparent about their artificial intelligence use and educate customers on the benefits and safeguards involved, analysts said.
By Caitlin Mullen • Sept. 30, 2024 -
Kansas City Fed dissects consumer use of digital payments
About 95.5% of U.S. households have a bank account, and 46.4% use a nonbank payment service, a new report says. Meanwhile, the Boston Fed found more consumers are using credit cards to make ends meet.
By Tatiana Walk-Morris • Sept. 30, 2024 -
Sponsored by Giesecke+Devrient (G+D)
How financial institutions can lead the future of digital banking and payments
As financial institutions face growing competition in the digital payments landscape, they must innovate by offering secure and personalized mobile-first experiences.
By Mark Van Horn • Sept. 30, 2024 -
Sponsored by Encapture
Why automation is no longer a buzzword — it’s a necessity
Encapture's automation is helping banks keep up with evolving compliance demands.
By Brynna Desantiago, Head of Marketing at Encapture • Sept. 30, 2024 -
Bank of America adds family banking to give parents control of kids’ spending
The lender isn’t the first to launch such a product, as the opportunity to grow with Gen Z and Gen Alpha draws more players.
By Caitlin Mullen • Sept. 26, 2024 -
Coinbase urges court to force SEC to draft digital asset rules
A lawyer for the crypto exchange said the agency still hasn’t explained its reasoning for denying a request for guidelines as to how it determines what is a security.
By Caitlin Mullen • Sept. 25, 2024