Technology: Page 2


  • The JP Morgan Chase & Co. company logo is displayed on a screen at the New York Stock Exchange during morning trading on February 23, 2024 in New York City.
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    Michael M. Santiago / Staff via Getty Images
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    JPMorgan Chase leads banking sector in AI adoption: report

    In a tightening race, Capital One gained ground by adding engineering talent, according to Evident research published Thursday.

    By Matt Ashare • Oct. 18, 2024
  • Truist CEO Bill Rogers speaks into a microphone
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    Drew Angerer / Staff via Getty Images
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    Truist CEO: No ‘merger hangover’ with expenses

    As the bank approaches five years since the completion of the SunTrust-BB&T merger, Truist CEO Bill Rogers sought to assure analysts Thursday that it’s on offense rather than defense.

    By Oct. 17, 2024
  • An AI processor on a futuristic printed circuit board Explore the Trendline
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    da-kuk via Getty Images
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    Trendline

    Artificial intelligence

    Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?

    By Banking Dive staff
  • adrienne harris talking to senate
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    Anna Moneymaker via Getty Images
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    Banks must be wary of AI security risks, regulator says

    NYDFS Superintendent Adrienne Harris says financial services firms have to keep their cybersecurity measures up to snuff, lest they fall victim to cyber threats.

    By Oct. 17, 2024
  • Cryptocurrency coins next to a smartphone displaying a chart
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    Jack Taylor via Getty Images
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    Crypto firm Copper hires ex-Goldman exec as new CEO

    Amar Kuchinad will replace the founder and current CEO, Dmitry Tokarev, in a push to drive the crypto custodian’s global growth strategy with a focus on fortifying its U.S. presence.

    By Oct. 16, 2024
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    Courtesy of Mastercard
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    Payments players tap M&A to build tech stacks

    The Fed’s recent interest rate cut could spur even more deal-making in the remaining months of the year and into 2025. Mastercard, Global Payments and Payoneer are among the companies that have bought businesses this year.

    By Shefali Kapadia • Oct. 16, 2024
  • Citi CEO Jane Fraser speaks into a microphone as people sit behind Fraser.
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    Win McNamee / Staff via Getty Images
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    Citi ‘can walk and chew gum at the same time’: Fraser

    CEO Jane Fraser cited the bank’s ability to cut expenses while addressing the data, risk and control flaws regulators have flagged.

    By Oct. 15, 2024
  • Vice President Harris Holds Campaign Event In Kalamazoo, Michigan
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    Chris duMond via Getty Images
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    Harris tries to court Black men voters with forgivable loans, crypto

    Vice President Kamala Harris’ plans are part of her Opportunity Economy pledge, “an economy where people don't just get by, but get ahead,” and come as polls show she could stand to gain more support from Black men voters.

    By Oct. 14, 2024
  • American bank building is pictured with an American flag flag on cold morning.
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    sshepard via Getty Images
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    Data overload thwarts digital transformation in banking

    Despite eagerness to scale AI capabilities, the financial sector remains mired in technical debt.

    By Matt Ashare • Oct. 14, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    LendingClub, Pagaya acquire tech assets of defunct Tally

    Tally’s assets will be integrated into the existing products of both firms, according to company spokespeople. Tally shuttered in August this year over failure to raise funds.

    By Oct. 10, 2024
  • Digital bank, Grasshopper Bank
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    Permission granted by Grasshopper Bank
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    Grasshopper Bank to buy Auto Club Trust

    Grasshopper's deal with ACT, a subsidiary of The Auto Club Group, would increase its assets to $1.4 billion.

    By Oct. 9, 2024
  • Truist plaza is shown, with a sign reading "Truist" and the company's logo in the foreground, and the skyscraper in the background.
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    The image by Tyler Lahti is licensed under CC BY-SA 4.0
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    Truist customer data exposed in third-party breach

    The February breach involved personal information held by debt collector Financial Business and Consumer Solutions and did not impact Truist’s network, the bank said in a letter.

    By Oct. 8, 2024
  • FTX signage is shown with a phone in the foreground
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    Leon Neal / Staff via Getty Images
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    FTX bankruptcy plan would give ex-customers an extra 19%

    Creditors will receive up to $16.5 billion, nearly two years after their funds were frozen by the crypto firm’s shocking bankruptcy, according to a plan approved by a judge Monday.

    By Oct. 8, 2024
  • An aerial shot of Little Rock, Arkansas shows a river, bridges and a number of downtown buildings.
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    Creative via Getty Images
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    Tech costs, regulatory demands among community bankers’ top worries

    A recent survey of community bankers also cited cost of funds as a top risk, amid the higher rate environment. “Right now, our motto is ‘Survive until 2025,’” a Pennsylvania community bank CEO said.

    By Oct. 8, 2024
  • The exterior of the Fiserv Forum.
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    Daniel Boczarski via Getty Images
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    Fiserv teams with Canadian company on open banking

    Fiserv has allowed Zūm Rails to use its embedded finance system to bring open banking and instant payments to Fiserv’s U.S. business customers.

    By Patrick Cooley • Oct. 4, 2024
  • The entrance to a bank center with revolving doors is pictured.
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    focusstock via Getty Images
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    Banking tech alliance drafts enterprise AI adoption guidelines

    The Fintech Open Source Foundation, which now includes Nvidia and Moody’s, outlined LLM risks and control measures to guide deployment in the industry.

    By Matt Ashare • Oct. 4, 2024
  • BMO's logo in the dark next to public transit and vehicle lights.
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    The image by Abdulkadir A is licensed under CC BY 2.0
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    BMO hires Morgan Stanley, JPMorgan alum as AI, data chief

    Kristin Milchanowski’s appointment as the new chief artificial intelligence and data officer signals the Canadian lender’s heightened commitment to the burgeoning technology.

    By Oct. 3, 2024
  • Two people with their backs to the camera use Bank of America ATMs.
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    Justin Sullivan / Staff via Getty Images
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    Bank of America users report online access issues

    Some customers said they were unable to sign in to their accounts. Others reported seeing incorrect or untimely balances. The issues “have largely been resolved,” the bank said Wednesday night.

    By Oct. 3, 2024
  • Person uses a phone to pay with credit card
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    Sitthiphong via Getty Images
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    Oportun inks deal to sell credit card portfolio

    The deal, expected to close in November, is a push by the online lender to pursue profitability by simplifying its business and focusing on its core products. 

    By Oct. 2, 2024
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    Courtesy of State Street
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    State Street taps BNY exec as head of digital assets

    Vanessa Fernandes, a 25-year financial services veteran, will report to Donna Milrod, who has been overseeing digital asset solutions since Nadine Chakar, the unit’s head, left in January 2023.

    By Oct. 1, 2024
  • A person types on a phone, interacting with a chatbot
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    Creative via Getty Images
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    Banks are excited about AI. Their customers aren’t so sure.

    To address that, lenders need to be more transparent about their artificial intelligence use and educate customers on the benefits and safeguards involved, analysts said.

    By Sept. 30, 2024
  • Digital payments
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    Courtesy of Adyen
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    Kansas City Fed dissects consumer use of digital payments

    About 95.5% of U.S. households have a bank account, and 46.4% use a nonbank payment service, a new report says. Meanwhile, the Boston Fed found more consumers are using credit cards to make ends meet.

    By Tatiana Walk-Morris • Sept. 30, 2024
  • Young woman doing digital banking
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    ArtistGNDphotography via Getty Images
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    Sponsored by Giesecke+Devrient (G+D)

    How financial institutions can lead the future of digital banking and payments

    As financial institutions face growing competition in the digital payments landscape, they must innovate by offering secure and personalized mobile-first experiences.

    By Mark Van Horn • Sept. 30, 2024
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    shutterstock.com/Verticalarray

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    Sponsored by Encapture

    Why automation is no longer a buzzword — it’s a necessity

    Encapture's automation is helping banks keep up with evolving compliance demands.

    By Brynna Desantiago, Head of Marketing at Encapture • Sept. 30, 2024
  • Two people with their backs to the camera use Bank of America ATMs.
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    Justin Sullivan / Staff via Getty Images
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    Bank of America adds family banking to give parents control of kids’ spending

    The lender isn’t the first to launch such a product, as the opportunity to grow with Gen Z and Gen Alpha draws more players.

    By Sept. 26, 2024
  • Crypto regulation
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    Leon Neal via Getty Images
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    Coinbase urges court to force SEC to draft digital asset rules

    A lawyer for the crypto exchange said the agency still hasn’t explained its reasoning for denying a request for guidelines as to how it determines what is a security.

    By Sept. 25, 2024