JPMorgan's record earnings buoyed by strong trading unit

The bank's corporate and investment bank generated record Q4 revenue, rebounding from what CEO Jamie Dimon called "a challenging prior year."

By Anna Hrushka • Jan. 14, 2020

Dropping 'digital' from digital banking: 5 trends for 2020

Tech companies that want to bank could have a breakout year. Meanwhile, businesses will continue to go paperless, people cashless, and banking-as-a-service will court greater buy-in, a Mastercard executive writes.

By Jeff Hindle • Jan. 13, 2020

Explore the Trendline➔

Artificial intelligence

Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?

By Banking Dive staff

Travelex puts itself up for sale 4 months after hack

Parent company Finablr revealed it held about $1 billion in debt that it hadn't disclosed to its board.

By Dan Ennis • Updated June 7, 2020

Visa, Mastercard hold fast to gas stations' chip-card deadline

Fuel retailers were given an extra five years to upgrade to EMV technology, but 70% of convenience store owners in a survey said they still haven't done so.

By Dan Ennis • Jan. 8, 2020

Banks to tighten third-party data access in 2020, experts say

Following recent moves by PNC and JPMorgan Chase, expect to see a "snowball effect" as financial institutions aim to boost security and control of personal information.

By Anna Hrushka • Jan. 7, 2020

Citi wants to hire 2,500 coders in trading, investment banking

Goldman Sachs and JPMorgan Chase made similar advances last year; the former hiring 100 engineers on the trading floor, while a handful of JPMorgan coders were approved to trade cash equities.

By Dan Ennis • Jan. 6, 2020

BBVA sets sights on Amazon with new pilot project

"The bank's intention is to move into offering banking products on the platform — an idea still to be fully explored," BBVA's Cristóbal Baeza said in a blog post.

By Anna Hrushka • Jan. 3, 2020

Banks cut nearly 78K jobs in 2019, a 4-year high

More than 80% of the cuts were concentrated in Europe, where negative interest rates and trade disputes are taking a toll. Deutsche Bank and HSBC account for more than 30,000 of the losses.

By Dan Ennis • Jan. 2, 2020

JPMorgan Chase to ban fintechs from accessing customer passwords

The U.S.'s largest bank said it plans to issue tokens for access to a limited amount of data in a secure form, and is also working toward getting customers' passwords "out of the system."

By Anna Hrushka • Jan. 2, 2020

Banks' biometrics efforts raise questions amid bias study, data breach

Barclays, Bank of America and Wells Fargo have all instituted some form of fingerprint, voice or eye-centered security measures, but a lack of clear guidelines could leave consumers' data vulnerable.

By Kate Patrick • Dec. 23, 2019

Federal Reserve probes disruption of ACH payment network

It remains unclear how many banks were affected by processing delays over two days in mid-December. The cause was not immediately apparent.

By Dan Ennis • Dec. 20, 2019

Green Dot CEO Steve Streit stepping down Dec. 31 amid C-suite shakeup

The share price at the legacy prepaid-card company has plummeted 60% since May, but the longtime leader expressed a reluctance to let go at a panel discussion this fall.

By Dan Ennis • Dec. 19, 2019

Banking automation's potential can unlock more than $70B in value by 2025

AI enables human employees to focus on creating better personal experience, Accenture found, reinforcing BNY Mellon and JPMorgan Chase's strategies to ramp up tech spend.

By Dan Ennis • Dec. 17, 2019

Crypto customers ask Mounties to exhume Quadriga CEO

An investment firm is offering a bailout to crypto customers who claim they lost access to $163 million after the curious death of the exchange's chief executive.

By Dan Ennis • Updated Jan. 10, 2020

PNC directs customers to Zelle after security upgrade blocks Venmo

Although many banks and fintechs have found ways to work together, the Venmo-PNC tiff is an example of how access to customers' financial data can become a point of friction.

By Anna Hrushka • Dec. 16, 2019

3 questions to gauge how well a fintech partnership fits

Investigate your potential partner's sustainability, relationship with regulators and approach to fighting fraud before joining forces, writes BankMobile's Luvleen Sidhu.

By Luvleen Sidhu • Dec. 16, 2019

PayPal sues CFPB, saying prepaid rule sows confusion

The rule lumps digital wallets under the same umbrella as reloadable cards and forces customers to receive a fee disclosure that may ultimately slow PayPal's growth, the P2P company says.

By Dan Ennis • Dec. 13, 2019

Azlo CEO: Small businesses want simple, digital integration from banks

Digital bank handles entrepreneurs' invoices and aims to save them the hassle of branch visits.

By Anna Hrushka • Dec. 12, 2019

Fintech incubators find breathing room, backing in branding's gray area

Deutsche Bank, like Goldman Sachs and Wells Fargo, hopes arm's-length endorsement gives innovators the right combination of space and strength.

By Dan Ennis • Dec. 12, 2019

How banks should navigate sports betting

Financial institutions need to make sure they are educated and aware of the issues and risks associated with serving the sector, several banking and compliance experts said during a panel.

By Anna Hrushka • Dec. 11, 2019

Banks should apply customer data more smartly to instill greater trust

Financial institutions are often strong on security, but they should consider emulating Amazon or Netflix, which boost user experience by proving they know their customers' preferences, Experian's David Britton writes.

By David Britton • Dec. 9, 2019

Disruption of the Year: P2P payments

Fintechs have revolutionized the peer-to-peer landscape, causing banks to reevaluate their existing payment systems.

By Anna Hrushka • Dec. 9, 2019

Executive of the Year: Jamie Dimon, JPMorgan Chase

The nation's biggest bank has posted year-over-year profit gains in each of the past seven quarters under the longtime chief executive, and an ambitious $20 billion branch expansion plan could set it up for even more growth.

By Anna Hrushka • Dec. 9, 2019

Company of the Year: Mastercard

The world's second-leading payment network is pivoting away from its five-decade bread and butter — and showing its future lies not in cards but in partnerships.

By Dan Ennis • Dec. 9, 2019

The Banking Dive Awards for 2019

From Jamie Dimon to Mastercard, these are the companies and executives that shaped banking this year.

Dec. 9, 2019