Capital One breach prompts class-action suits, state AG probes

At least two consumers and three attorneys general initiate action against the bank in the wake of this week's security concerns.

By Dan Ennis • July 31, 2019

5 things to know about Capital One's breach

Even with a detailed disclosure, and a swift arrest, a dark cloud lingers over the bank.

By Samantha Schwartz • July 31, 2019

Explore the Trendline➔

Artificial intelligence

Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?

By Banking Dive staff

JPMorgan Chase partners on 5-day boot camp for black entrepreneurs

This style of programming is on the rise as organizations recognize value in concentrated learning for specific audiences and skill sets.

By Riia O'Donnell • July 30, 2019

Capital One breach exposes 106M customers' data

The bank expects the incident to cost it between $100 million and $150 million this year.

By Dan Ennis • July 30, 2019

JPMorgan Chase bets on AI to generate marketing copy

Ads rendered by Persado's software received as much as a 450% lift in click-through rates — more than twice the boost of human-written ads, a pilot program showed.

By Peter Adams • July 30, 2019

Regulators seek clarity over Betterment's traditional banking play

The wealth adviser says its new savings account is insured by the Federal Deposit Insurance Corp. for up to $1 million with an interest rate of 2.69%.

By Anna Hrushka • July 29, 2019

Study, House bill highlight role of rent, utility payments in credit scores

A new bill aims to build credit among low-income people, but a consumer advocate told a House panel Thursday that oversharing of particular data could cause undue harm. 

By Dan Ennis • July 26, 2019

2020 election: Where the candidates stand on banking

Biden running mate Sen. Kamala Harris introduced a bill to give states the authority to enforce their laws against nationally chartered banks. She also negotiated with banks to compensate homeowners after the 2007-08 crisis.

By Banking Dive staff • Updated April 8, 2020

Bank ties, new campaign push Zelle to big gains

The Zelle platform, which is owned by a consortium of the country's largest banks, could see continued growth as more financial institutions adopt the mobile app.

By Anna Hrushka • July 25, 2019

Lawmakers press BB&T, SunTrust execs on merger's impact

Executives defended the proposed $66 billion merger Wednesday, saying the combination will boost the new entity's investment in technology. 

By Anna Hrushka • July 25, 2019

Senators ask Powell why Fed is mulling own real-time payments system

Large banks have invested more than $1 billion in a network, The Clearing House, launched in 2017. But retailers and small banks have raised concerns about the system's cost and reach.

By Dan Ennis • July 23, 2019

Morgan Stanley lets clients share encrypted documents on Box's cloud

The move gives clients a paper-free way to share wills, deeds, estate plans and statements with advisers as the financial industry seeks new ways to tighten data security.

By Dan Ennis • July 22, 2019

Social Security seeks banks' help on verification system to curb ID theft

Lenders have until July 31 to enroll in a Social Security Administration effort to curb synthetic identity fraud — but the startup costs may be up to $5 million for the biggest banks.

By Dan Ennis • July 18, 2019

PayPal expands Xoom, launches blockchain startup in Europe

PayPal's expansion of Xoom puts it in direct competition with other leading international money remittance services like MoneyGram and TransferWise, all fighting for a slice of the $689 billion global remittance market.

By Anna Hrushka • July 18, 2019

Lawmakers raise money laundering concerns during Libra hearing

Lawmakers both supportive and wary of the launch of Facebook's cryptocurrency were concerned over how the social media giant plans to limit "bad actors" from using the currency.

By Anna Hrushka • July 16, 2019

Facebook hearing brings consumer protection, financial stability questions

Lawmakers are set to scrutinize a Facebook executive's testimony over the company's proposed cryptocurrency, a hearing could make waves on Capitol Hill and in the market.

By Dan Ennis • Updated July 15, 2019

Ally Financial plays 'truth or dare' with social-based 'Confessiongrams'

A gamified campaign seeks to remove stress and stigma from discussions about money.

By Robert Williams • July 15, 2019

Banking industry expected to invest $387B in IT in 2019

Gartner predicts a 7.8% increase in software investment year-over-year.

By Anna Hrushka • July 15, 2019

N26's US launch highlights hurdles for challenger banks

Challenges abound for European digital-only banks entering the U.S. space, such as waiting for state-by-state approval and maintaining a rapidly growing customer base.

By Dan Ennis • July 11, 2019

Omnichannel allows banks to offer 'channel of choice'

Faced with competition from digital banks that don't have the same fixed costs around physical distribution, omnichannel strategy allows traditional banks to "leverage the best of both worlds."

By Anna Hrushka • July 11, 2019

Banks take wait and see approach to ROI on AI deployment

Gartner's Moutusi Sau said the banking industry as a whole still waits to see actual value from their current AI projects before committing more resources to the emerging tech.

By Anna Hrushka • July 8, 2019

JPMorgan Chase opens flagship New York branch ahead of nationwide expansion

The bank plans to hire 3,000 employees as part of its overall expansion, which includes 400 branches in 20 new markets.

By Anna Hrushka • July 3, 2019

ABA, ICBA say overdraft opt-out rule working as intended

Banks are giving consumers a chance to avoid overdraft protection fees, while presidential candidate Corey Booker aims to strengthen curbs even further. 

By Robert Freedman • July 2, 2019

Lawmakers schedule hearings ahead of Facebook's cryptocurrency launch

The Silicon Valley-based company said Libra, which is scheduled to launch in early 2020, is already backed by dozens of companies — including Uber and Mastercard — to be managed by the independent nonprofit, Calibra.

By Anna Hrushka • July 1, 2019

Amazon launches credit account with Prime-member perks

Cardholders will be able to make purchases on Amazon.com up to their credit limit, as well as receive free access to credit guidance and tools.

By Tatiana Walk-Morris • June 11, 2019