Technology: Page 47


  • Mastercard to buy Finicity for $825M in open banking play

    The Justice Department's approval of the tie-up stands in sharp contrast to the legal action it has undertaken to stop chief competitor Visa's proposed $5.3 billion acquisition of data aggregator Plaid.

    By Updated Nov. 19, 2020
  • Raise hand feature for Microsoft Teams video calls. It's a visual cue for having something to say.
    Image attribution tooltip
    Courtesy of Microsoft
    Image attribution tooltip

    Banks strive to make virtual meetings more social to counter video fatigue

    "There's sometimes an underestimation of how much glue is needed for an organization to be successful, and the glue is in informal social interactions," said Eleonore van Boven, chief people officer at N26.

    By June 22, 2020
  • An AI processor on a futuristic printed circuit board Explore the Trendline
    Image attribution tooltip
    da-kuk via Getty Images
    Image attribution tooltip
    Trendline

    Artificial intelligence

    Banks are enthusiastic about AI’s promises. But can they get customers on board, and will regulators let the innovation happen?

    By Banking Dive staff
  • A photo of the Nasdaq stock exchange
    Image attribution tooltip
    Nasdaq
    Image attribution tooltip

    Eastern Bank to go public as pandemic accelerates need for tech

    "The capital raised in the offering will allow us to increase our investments in new technologies to develop and implement an increasingly sophisticated array of banking and other financial services," the bank said in a filing.

    By June 22, 2020
  • Image attribution tooltip
    Fotolia
    Image attribution tooltip

    Banking by appointment could stick as a post-COVID-19 customer habit

    "Appointment setting allows you to triage customers, manage the staff levels in the branch" and decide which issues can be resolved digitally, said Jean-Pierre Lacroix, whose firm develops strategy for Regions Bank.

    By June 19, 2020
  • Los Angeles LA skyline
    Image attribution tooltip
    Andrew. (2011). "Los Angeles" [Photograph]. Retrieved from Flickr.
    Image attribution tooltip

    Welcome Technologies, Green Dot target Hispanic immigrants with bank account, card

    Welcome is banking on the trust it says it's built to serve a community largely reluctant to use traditional financial institutions. But the company faces a twofold challenge, an analyst tells Banking Dive.

    By Ken McCarthy • June 19, 2020
  • Image attribution tooltip
    Getty
    Image attribution tooltip

    Former Citi executive's AI platform identifies bias in banking

    Marcia Tal, a 20-year banking veteran, says her new product uses a predictive model to identify prejudice within customer and employee complaints at financial institutions.

    By June 18, 2020
  • Image attribution tooltip
    Uber
    Image attribution tooltip

    Kabbage rolls out simplified PPP process for Uber drivers, contractors

    At least 40% of coronavirus relief applicants through the online lender are self-employed, said the company's co-founder, Kathryn Petralia, adding that Kabbage is the fourth-largest PPP provider.

    By June 16, 2020
  • Sesame Cash
    Image attribution tooltip
    Permission granted by Credit Sesame
    Image attribution tooltip

    Credit Sesame acquires Canadian challenger bank Stack

    Stack began working with Credit Sesame last year to develop Sesame Cash. That product, which launched in March, marked Credit Sesame's first foray into the digital banking space.

    By June 16, 2020
  • Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Q&A

    How Mambu plans to expand in North America's core banking market

    "Because of the agility of our technology, we were able to quickly say, 'If we can do this for lending, then let's look into banking,'" said Johanna Pugh, a managing director with the company.

    By June 15, 2020
  • Fraud caused collapse of crypto exchange Quadriga, regulator says

    About 76,000 customers claim they were left without access to $163 million since the exchange went offline last year. Their lawyers asked the Mounties to exhume founder Gerald Cotten's body to prove he was dead.

    By June 12, 2020
  • Image attribution tooltip
    Fotolia
    Image attribution tooltip

    Will COVID-19 push contactless payments into the mainstream?

    Reports show contrasting figures on the adoption of touch-and-go tech, but the coronavirus — and perhaps a push from card issuers or retailers — may prove the catalyst to change consumer behavior.

    By Tatiana Walk-Morris • June 11, 2020
  • A Truist sign hangs on a building.
    Image attribution tooltip
    Permission granted by Truist
    Image attribution tooltip

    Truist's BB&T app tops J.D. Power mobile banking satisfaction study

    The award comes as the company builds an app that combines the best features from BB&T and SunTrust's legacy products, Truist's chief digital and client experience officer told Banking Dive.

    By June 10, 2020
  • Morgan Stanley CEO sees 'flight to quality' erasing fintechs' banking inroads

    Fintech app outages demonstrate that customers deserve better, James Gorman said Tuesday, and they're going to big banks to find it. Deposits at the 25 largest U.S.-based commercial banks rose by about $1.3 trillion from February to May.

    By June 10, 2020
  • 3 in 4 bankers think AI will separate 'winners from losers,' survey finds

    Nearly 60% of respondents in a Temenos survey agreed branch banking would be dead by 2025, as AI enables banks to experience customer service, safety and security benefits.

    By June 9, 2020
  • Regions eases customers' digital adoption to prep for post-COVID banking

    Virtual seminars and chat forums are just part of a push for more widespread app and mobile use, as the bank uses the pandemic to accelerate technological literacy.

    By June 8, 2020
  • Image attribution tooltip
    Permission granted by Current
    Image attribution tooltip
    Q&A

    How digital bank Current builds products for essential workers

    The coronavirus pandemic "has really cleared up who is providing value and who is not," CEO Stuart Sopp told Banking Dive.

    By June 4, 2020
  • Capital One ordered to disclose third-party analysis of 2019 breach

    The bank argued a business agreement with cybersecurity firm Mandiant, which performed a post-mortem investigation of the breach, made the report a protected legal document.

    By Samantha Schwartz • June 1, 2020
  • Image attribution tooltip
    Fotolia
    Image attribution tooltip

    Brex lays off 62 employees amid 'restructuring'

    "Three months in, it's clear that the impact of COVID-19 won't be short-lived," Brex's co-founders wrote in a blog post. "We know that the pace of growth won't be what we expected for the foreseeable future."

    By June 1, 2020
  • Image attribution tooltip
    Goldman Sachs CEO David Solomon DJing before the re:Invent keynote
    Image attribution tooltip
    Column

    Goldman takes a swipe at crypto, but maybe they're better off apart

    As its cash management business booms, the investment bank calls bitcoin's volatility "unsuitable" for its clients. Meanwhile, the crypto exchange Gemini finds a suitor in Samsung.

    By May 28, 2020
  • United States $100 bills
    Image attribution tooltip
    "Money" by Ervins Strauhmanis is licensed under CC BY 2.0
    Image attribution tooltip

    Why BFS Capital chose to sit out PPP

    Concerns about back-end liquidity and sudden changes to the SBA's loan program pushed the company to focus on a pivot to incorporate real-time changes to lending criteria.

    By Hillary Richard • May 26, 2020
  • Shopify to launch banking services this year for merchants

    The Canadian e-commerce company is also rolling out Shop Pay Installments, a buy-now, pay-later option at checkout that will let customers split purchases into four equal payments over time.

    By Tatiana Walk-Morris • May 22, 2020
  • Image attribution tooltip
    Permission granted by Plaid
    Image attribution tooltip

    Plaid Exchange aims to level the API playing field for banks

    "The last thing we would want is a future where the digital options for customers of Wall Street banks are different from the digital options of the customers of Main Street banks," said John Pitts, Plaid's head of policy.

    By May 19, 2020
  • Remitly partners with Cross River Bank to speed up cross-border payments

    As the coronavirus limits access to brick-and-mortar locations across the globe, the digital remittance company's CEO says the deal gives its customers more choices to send money internationally.

    By May 14, 2020
  • Telegram scraps crypto project amid court battle with SEC

    The encrypted messaging app has agreed to pay $18.5 million and return $1.2 billion to investors as part of a settlement with the Securities and Exchange Commission.

    By Updated June 30, 2020
  • Image attribution tooltip
    JPMorgan Chase
    Image attribution tooltip

    JPMorgan extends banking services to crypto exchanges Coinbase, Gemini

    The nation's largest bank continues to warm up to crypto technology, despite CEO Jamie Dimon's historic position as an outspoken bitcoin detractor.

    By May 12, 2020