Risk: Page 28
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Capital One cuts borrowing limits amid unemployment aid reduction
The credit card issuer's decision comes as the $600 in additional weekly unemployment benefits under the CARES Act, which were keeping some Americans afloat amid the pandemic, expired at the end of July.
By Anna Hrushka • Aug. 28, 2020 -
Citi cites human error in accidental $900M transfer
A Citi employee, manually adjusting the payment amount on a disputed loan, selected an option allowing the loan to be paid in full with interest years ahead of schedule. Colleagues acting as a safeguard failed to catch the error.
By Dan Ennis • Aug. 26, 2020 -
Explore the Trendline➔
Permission granted by Smriti Shakargaye
TrendlineTop 5 stories from Banking Dive
Everything old is new again. One year after Citi’s reorganization, progress comes in “fits and starts.” Meanwhile, a contentious proposed rule is generating “voluminous” feedback after 14 months.
By Banking Dive staff -
Courtesy of Broadridge
AmEx, Regions Bank top J.D. Power's satisfaction index of card issuers
Customers were headed for record-high satisfaction before the pandemic hit. Then they grew displeased with credit-card terms and a lack of proactive communication from issuers.
By Dan Ennis • Aug. 21, 2020 -
Permission granted by Bank of Marin
Q&ABank of Marin CEO: 'Sit tight and [don't] make drastic changes'
In a COVID-free world, Russ Colombo would have moved on by now. But the pandemic spurred the veteran Bay Area exec to keep working "as long as the bank needs."
By Ken McCarthy • Aug. 17, 2020 -
Courtesy of Wells Fargo multimedia resources
Wells Fargo's chief compliance officer quits as bank revamps risk team
Hiring unit-level risk execs may appear contradictory for a bank that says it wants to trim management layers. But risk and compliance will be crucial in Wells' journey toward putting its 12 enforcement actions behind it.
By Dan Ennis • Aug. 14, 2020 -
Biggest US, European banks added 19K employees through June
Some of the banks in the plus column should be no surprise. Citi, for example, announced plans to hire 2,500 coders. However, Wells Fargo's days with a net-positive headcount may be numbered.
By Dan Ennis • Aug. 13, 2020 -
Getty
Tech hurdle will slow banks' approach to crypto custody services
"Security and technology is the foundation of making this work," Kudelski Security's Scott Carlson said. "If you don't get that right, the entire system could collapse."
By Anna Hrushka • Aug. 4, 2020 -
ZenBusiness acquires entrepreneur-focused challenger bank Joust
Joust's client base grew more than 600% between January and March, CEO Lamine Zarrad said. "Ultimately, [the goal] is to build the marketplace," said Ross Buhrdorf, CEO and co-founder of ZenBusiness.
By Suman Bhattacharyya • July 30, 2020 -
Banks can provide crypto custody service, OCC says
"This opinion clarifies that banks can continue satisfying their customers' needs for safeguarding their most valuable assets, which today for tens of millions of Americans includes cryptocurrency," the OCC's Brian Brooks said.
By Anna Hrushka • July 23, 2020 -
Truist Financial
Truist pushes office return date to end of January
While many banks in North America are using Labor Day as a benchmark, the North Carolina-based lender became the first of its size to extend its remote-work option past the new year.
By Dan Ennis • Updated Aug. 14, 2020 -
What US fintechs can learn from Wirecard's collapse
"Think about diversifying your supply chain and your partners," said Kim Muhota, vice president at SSA & Company. "It's really just a risk management play — the classic, don't have all your eggs in one basket."
By Anna Hrushka • July 22, 2020 -
Banks, fintechs weigh fallout from H1-B work visa restrictions
Opening a Vancouver office gives corporate card startup Brex a workaround. Others may rely on remote consultants.
By Suman Bhattacharyya • July 15, 2020 -
Permission granted by Office of the Comptroller of the Currency
Don't use coronavirus as excuse to close branches, OCC says
Some industry observers have questioned the future of bank branches in light of the pandemic, as customers grow accustomed to digital channels and banks rethink the viability of brick and mortar amid a recession.
By Anna Hrushka • July 13, 2020 -
Courtesy of Wells Fargo multimedia resources
Wells Fargo may start cutting tens of thousands of jobs this year
The bank vowed to pause staff reductions as the pandemic escalated. Any announcement — not expected with Tuesday's earnings — could tell other banks that window is over.
By Dan Ennis • July 10, 2020 -
Kendall Davis/HR Dive
Colorado credit union adds lending to pot banking effort
The move completes a "huge piece of the puzzle" that's missing for cannabis businesses, most of which don't have access to government funding, such as the PPP, the credit union's president says.
By Anna Hrushka • July 8, 2020 -
Citi survey asks workers if they'd like to return Oct. 5
The bank would cap office presence at 30%, a source told Bloomberg. The questionnaire also asks employees to give a general reason why they're staying home, so the bank can offer potential solutions.
By Dan Ennis • Updated Sept. 10, 2020 -
Permission granted by Office of the Comptroller of the Currency
Bank profitability at risk as pandemic slows economy, OCC says
Financial institutions are beginning to see the adverse credit effects of the economic shock brought on by the pandemic, according to the regulator's semiannual report.
By Anna Hrushka • June 30, 2020 -
FDIC to launch competition on system to replace quarterly reports
The effort, which debuted Monday and enlists 20 tech companies, would help the regulator keep more timely data on the roughly 3,200 community banks under its purview.
By Dan Ennis • June 29, 2020 -
Upstart expands into auto lending
The platform will use an alternative data model to lend to borrowers who aren't considered prime by credit score or history. But the company's model for student loans came under fire this year over potential racial disparity.
By Dan Ennis • June 25, 2020 -
Drew Angerer/Getty Images via Getty Images
PNC eyes deal to boost asset size past $700B, CEO says
Bank chief William Demchak said he would hedge toward buying a bank with higher concentrations of commercial and industrial lending and real estate rather than consumer loans that risk being lost in an economic downturn.
By Dan Ennis • June 10, 2020 -
Regions eases customers' digital adoption to prep for post-COVID banking
Virtual seminars and chat forums are just part of a push for more widespread app and mobile use, as the bank uses the pandemic to accelerate technological literacy.
By Suman Bhattacharyya • June 8, 2020 -
Jeff Swensen via Getty Images
PNC applies to close 29 branches in August
A PNC executive said in November that the bank would consolidate 80 to 100 branches per year over the next five years. The latest filing would nearly double — to 60 — PNC's branch closures in 2020.
By Dan Ennis • June 2, 2020 -
Capital One ordered to disclose third-party analysis of 2019 breach
The bank argued a business agreement with cybersecurity firm Mandiant, which performed a post-mortem investigation of the breach, made the report a protected legal document.
By Samantha Schwartz • June 1, 2020 -
Morgan Stanley, TD Bank take opposite tacks on post-COVID office return
The investment bank wants to begin sending its traders back to its New York headquarters in mid- to late June. Meanwhile, all six of Canada's biggest banks pledged to keep their employees out of downtown Toronto until September.
By Dan Ennis • Updated July 30, 2020 -
Citi aims to bring 5% of US employees back to offices July 1
The bank plans to maintain that level of staffing through Labor Day, assess the results, then increase capacity toward 30%, a person with knowledge of the plan told Bloomberg.
By Dan Ennis • Updated June 11, 2020
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