Omnichannel allows banks to offer 'channel of choice'

Faced with competition from digital banks that don't have the same fixed costs around physical distribution, omnichannel strategy allows traditional banks to "leverage the best of both worlds."

By Anna Hrushka • July 11, 2019

Student loan forgiveness creates moral hazard, critics say

Removed from the consequences of their financial decisions, borrowers may take risks they otherwise wouldn't.

By Robert Freedman • July 9, 2019

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Top 5 stories from Banking Dive

Everything old is new again. One year after Citi’s reorganization, progress comes in “fits and starts.” Meanwhile, a contentious proposed rule is generating “voluminous” feedback after 14 months.

By Banking Dive staff

Top US banks join over 200 corporations to sign LGBTQ rights amicus brief in SCOTUS cases

Lambda Legal described it as a "landmark brief" with more corporate signers than any other previous brief supporting the LGBTQ community.

By Valerie Bolden-Barrett • July 9, 2019

SunTrust joins wave of banks cutting ties with private prison industry

The bank said the decision was made "after extensive consideration of the views of our stakeholders on this deeply complex issue."

By Anna Hrushka • July 9, 2019

Banks take wait and see approach to ROI on AI deployment

Gartner's Moutusi Sau said the banking industry as a whole still waits to see actual value from their current AI projects before committing more resources to the emerging tech.

By Anna Hrushka • July 8, 2019

Citi first major US bank to join UN sustainability initiative

The U.N. says the principles are meant to align banks with the organization’s Sustainable Development Goals and the Paris Climate Agreement.

By Anna Hrushka • July 3, 2019

JPMorgan Chase opens flagship New York branch ahead of nationwide expansion

The bank plans to hire 3,000 employees as part of its overall expansion, which includes 400 branches in 20 new markets.

By Anna Hrushka • July 3, 2019

ABA, ICBA say overdraft opt-out rule working as intended

Banks are giving consumers a chance to avoid overdraft protection fees, while presidential candidate Corey Booker aims to strengthen curbs even further. 

By Robert Freedman • July 2, 2019

Banking, tech top grads' ideal employer list in new survey

High-profile companies with notable brands and cultures appeal to recent grads the most, the Universum Global survey noted.

By Valerie Bolden-Barrett • June 6, 2019

Bank of America hires 4.7K workers from low- to middle-income communities

The bank said it expects to surpass its 2018 commitment to hire 10,000 workers from this group during a five-year period.

By Valerie Bolden-Barrett • April 29, 2019

55% of US mobile users can't live without cash, study says

While cashless payments promise security and convenience, many businesses are reluctant because of higher costs and some lack of consumer interest.

By Robert Williams • April 22, 2019

Bank of America to raise workers' minimum wage to $20 an hour

"We believe that to best serve our customers and clients, we need the best teams," CHRO Sheri Bronstein said in a statement.

By Valerie Bolden-Barrett • April 11, 2019