Retail: Page 36


  • Long Game gamified finance app
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    Permission granted by Truist
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    Truist buys gamified finance app Long Game

    Long Game, which uses prize-linked games to encourage smart financial habits, aims to help banks and credit unions with client retention and account growth, particularly among Gen Z and millennial customers.

    By May 3, 2022
  • U.S. Bank
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    Permission granted by U.S. Bank
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    U.S. Bank rolls out Spanish-language voice assistant for mobile app

    The Minneapolis lender cites a study indicating 25% of Hispanic Americans are "smartphone-only" internet users — double the proportion of White adults.

    By Robin Bradley • May 2, 2022
  • m&a handshake Explore the Trendline
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    Natalie Meepian via Getty Images
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    Trendline

    M&A

    President Donald Trump’s reelection was predicted to yield loosened regulation. But tariff volatility and economic uncertainty has thrown a wrench into an expected boom in mergers and acquisitions.

    By Banking Dive staff
  • First Internet Bank headquarters
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    Permission granted by First Internet Bank
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    First Century Bank scraps First Internet deal

    The Federal Reserve signed off on the combination April 29, but the banks couldn't close the tie-up by an April 30 deadline because of statutory waiting periods, and could not agree on extension terms, First Internet said.

    By May 2, 2022
  • KeyBank branch
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    Courtesy of KeyBank
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    KeyBank to cut overdraft charge to $20, eliminate NSF fees

    The bank also will cut — from five to three — the maximum number of times per day a customer can be charged an overdraft fee. It is also instituting a $20 negative account balance threshold.

    By Robin Bradley • April 29, 2022
  • Frost Bank skyscraper
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    Permission granted by Frost Bank
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    Frost Bank: 'Build over buy' expansion plan is paying off

    The San Antonio-based bank opened 25 branches in Houston over the past four years, and is in the midst of a similar expansion in Dallas, where next quarter it plans to open its third of 28 new locations.

    By April 29, 2022
  • Closeup shot of two unrecognisable businesspeople shaking hands in an office
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    Delmaine Donson via Getty Images
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    Wisconsin credit union targets Illinois bank in 6th such tie-up of 2022

    Financial terms of CoVantage Credit Union's proposed acquisition of LincolnWay Community Bank were not disclosed. The deal is expected to close in the fourth quarter.

    By Robin Bradley • April 28, 2022
  • TD Bank
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    "TD Bank" by Tdorante10 is licensed under CC BY-SA 4.0
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    TD Bank targets South Florida tech talent pool

    The Toronto-based lender on Tuesday announced the launch of a hub in Fort Lauderdale, adding it intends to hire 200 tech workers in the area over the next two years.

    By April 26, 2022
  • Wells Fargo branch exterior
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    Courtesy of Wells Fargo multimedia resources
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    Wells Fargo starts layoffs in home lending unit

    The bank did not put a number to the job cuts. Wells Fargo saw a 33% year-over-year decrease in mortgage origination volume. Interest rates accompanying 30-year fixed mortgages have climbed to a 12-year high.

    By April 25, 2022
  • A stock ticker scrolls behind a Goldman Sachs banner at the stock exchange
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    Chris Hondros via Getty Images
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    Goldman Sachs expands Marcus checking account beta tests to all US-based employees

    The bank is expected to release the product to the public this year. The fee-free accounts will include a physical debit card and offer a competitive interest rate, but a Goldman spokesperson did not detail the specific rate.

    By Robin Bradley • April 22, 2022
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    Bank of America wants its cards made of 80% recycled plastic by 2023

    The bank estimates it will produce 235 fewer tons of single-use plastics with the transition.

    By Robin Bradley • April 21, 2022
  • cybersecurity
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    Patterson, Richard. Retrieved from Flickr.
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    Banks face 'tight deadline' under new cyber notification rule

    The May 1 cutoff to comply with the rule comes as the Biden administration has warned U.S. businesses about the increasing risk of Russian cyberattacks.

    By April 21, 2022
  • Logo of The Goldman Sachs Group, Inc.
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    :Weatherman1126. (2007). "Logo of The Goldman Sachs Group, Inc." [Image]. Retrieved from Wikipedia Commons.
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    Marcus brand, marketing exec leaves to join real estate investment startup

    Dustin Cohn, who has taken at least partial credit in naming Goldman Sachs' consumer arm, said the departure — to become chief marketing officer at Cadre — was "completely amicable."

    By April 20, 2022
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    Sean Gallup via Getty Images
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    CFPB focuses on rural banking access

    Rural Americans visit bank branches nearly twice as often as urban and suburban customers, yet are more likely to be in a banking desert, generally have less internet access and submit fewer complaints on the agency's portal.

    By April 20, 2022
  • USAA
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    Courtesy of USAA
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    USAA revamps mobile app

    With a new predictive search function, users can transact with fewer taps, said the company, which also reduced load times and added fingerprint, face and voice recognition log-in capabilities.

    By Robin Bradley • April 19, 2022
  • A Truist sign hangs on a building.
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    Permission granted by Truist
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    Truist posts flat Q1 profit, completes transition to 'one brand'

    The bank completed its largest merger-related conversion during the quarter, transitioning nearly 7 million customers to the Truist ecosystem and rebranding more than 6,000 branches and ATMs, CEO Bill Rogers said Tuesday.

    By April 19, 2022
  • A person uses a red Bank of America ATM.
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    David McNew via Getty Images
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    Bank of America sees 12% Q1 profit dip

    The bank, however, saw a 9.5% surge in equity trading revenue and set aside far less than its competitors — $30 million — to cover potential Russia exposure.

    By April 18, 2022
  • Revolut card
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    Permission granted by Revolut
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    Revolut, Cross River link up to offer US consumer loans

    Customers who use the personal loan offering, which will be available in the coming months, won't be subject to late fees, origination fees or prepayment penalties, the neobank said.

    By April 18, 2022
  • Jane Fraser headshot
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    Permission granted by Citigroup
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    Citi sets aside $1.9B to counter Russia exposure

    The bank said it now risks a $3 billion loss at most over its Russia entanglements. Profit at the third-largest U.S.-based lender dropped by 46% in the first quarter, Citi said Thursday.

    By April 14, 2022
  • Wells Fargo branch exterior
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    Courtesy of Wells Fargo multimedia resources
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    Wells Fargo sees 21% Q1 profit drop amid weaker home lending

    The home lending results came a day after the bank pledged $210 million in two programs aimed at narrowing a much-publicized mortgage refinancing gap along racial lines.

    By April 14, 2022
  • U.S. Bank
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    Permission granted by U.S. Bank
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    U.S. Bank profit dips 31% on buildup for credit losses

    At the same time, the bank reported a 2.3% jump in revenue year over year, and 6.5% growth in loans and average total deposits.

    By Robin Bradley • April 14, 2022
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    Jeff Swensen via Getty Images
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    BBVA addition gives PNC earnings a dual picture

    Profit either dropped 21% or jumped 9%, depending on the vantage point. The deal, as inflation swells and interest rates rise, came at the right time for the bank — at least for year-over-year optics.

    By April 14, 2022
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    Chris Hondros via Getty Images
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    JPMorgan Chase sees 42% drop in Q1 profit

    The bank reported a $902 million net build in credit reserves tied to potential Russia losses and trepidation over inflation. It also took $524 million in losses related to commodities trading and further Russia exposure.

    By April 13, 2022
  • Fifth Third Bank President Tim Spence (R) will succeed Greg Carmichael as CEO in July.
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    Permission granted by Fifth Third Bank
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    Fifth Third CEO Greg Carmichael to step down in July

    Carmichael, who joined the bank in 2003 as executive vice president and chief information officer, will be replaced by Fifth Third President Tim Spence.

    By April 12, 2022
  • Faucet pouring coins into piggy bank
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    H. Armstrong Roberts via Getty Images
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    Bank deposits could decrease for the first time in 80 years

    Businesses and consumers alike have been depositing at a greater clip since the COVID-19 pandemic began. And, according to a Barclays analysis, the banking industry has $8.5 trillion more in deposits than loans.

    By Robin Bradley • April 12, 2022
  • Step
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    Permission granted by Step
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    Neobank Step to launch crypto, stock investing product for users under 18

    The teen-focused challenger bank claims the new offering will make it the first financial app to enable customers under the age of 18 to buy, sell, hold and receive crypto.

    By April 12, 2022