Retail

  • A blue sign with white letters reads "Home | ANZ" and the bank's logo
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    ANZ bankers learned they were axed in email error

    Roughly 300 retail bankers at one of Australia’s largest lenders discovered, through an automated email – before higher-ups told them – that they were losing their jobs.

    By • Aug. 28, 2025
  • The Capital One logo is displayed on the side of its headquarters in McLean, Va.
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    Win McNamee via Getty Images
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    FDIC: Capital One-Discover deal dents Q2 bank profit

    Aggregate net income for banks insured by the regulator fell 1%, to $69.9 billion, in the quarter, due to higher provision expenses tied to Capital One’s acquisition of Discover.

    By • Aug. 27, 2025
  • Frost Bank skyscraper Explore the Trendline➔
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    Trendline

    Top 5 stories from Banking Dive

    Since the approval of Capital One’s acquisition of Discover, banks have increasingly waded into new deals. Beyond that, they’ve doubled down on strategy, from organic growth to branch placement to app design.

    By Banking Dive staff
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    JPMorgan Chase relaunches HELOC loans after 5-year break

    The bank stopped offering home equity lines of credit in April 2020 due to economic uncertainty and now looks to capitalize on high home values.

    By • Aug. 27, 2025
  • A truck and other vehicles drive on a highway with the Charlotte, North Carolina, skyline in the background in an aerial photo.
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    AscentXmedia via Getty Images
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    First Horizon doubles down on Charlotte hiring

    The Memphis, Tennessee-based regional lender is tapping the North Carolina city’s talent pool to grow its digital team, said Laura Bunn, the bank’s mid-Atlantic regional president.

    By • Aug. 27, 2025
  • A glass office building with the word "Pinnacle" and its logo on the exterior is seen from high above Nashville's downtown.
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    Synovus, Pinnacle plan post-merger C-suite

    In perhaps a nod to a lesson learned from the Truist combination, the two regional banks laid out the combined company’s management team.

    By • Aug. 22, 2025
  • People stand in front of the exterior of a modern bank branch that features the words and logo "U.S. Bank" on the front. A sign in the window reads "Now open."
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    Caitlin Mullen/Banking Dive
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    U.S. Bank wants a piece of Charlotte, too

    The Minneapolis-based super-regional opened its seventh branch this week in North Carolina’s largest city, and wants to double its presence in a market where Truist, BofA and Wells Fargo are heavily entrenched.

    By • Aug. 22, 2025
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    John Moore via Getty Images
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    Washington’s 1st Security names next CEO

    Matthew Mullet, who was named president of the bank in July 2024, will succeed Joseph Adams as CEO in September.

    By • Aug. 21, 2025
  • A purple "Truist" bank sign attached to the facade of a stone building is shown, with blue sky and a tall building behind it.
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    Caitlin Mullen/Banking Dive
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    Truist aims to build 100 new branches in a mass-affluent grab

    The bank is targeting high-growth markets such as Austin, Miami and Dallas in a push that involves hiring more advisers, refining its AI tools and renovating 300 of its current branches.

    By , • Aug. 20, 2025
  • An office building with the word "Regions" at the top is shown against a blue sky.
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    Caitlin Mullen/Banking Dive
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    Ex-Regions teller banned from banking after alleged theft

    Markel O’Neal Calhoun stole nearly $18,000 from the bank last February, the Federal Reserve alleged.

    By • Aug. 20, 2025
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    Ultima_Gaina via Getty Images
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    Virginia’s TowneBank to buy NC’s Dogwood in $476.2M deal

    The move would add 17 branches – many along the I-85 corridor in the Carolinas. TowneBank is set to close a separate acquisition of Old Point Financial on Sept. 1.

    By • Aug. 19, 2025
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    Texas lender embraces independence amid flurry of consolidation

    “People like to do business with folks that know the community, know the state, know the region,” and “that’s where banks of our size fit,” said Danny Butler, CEO of San Antonio-based Jefferson Bank.

    By • Aug. 19, 2025
  • One person sits on a bicycle and another on a bench near a waterfront spot with the Toronto skyline in the distance.
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    Jemal Countess / Stringer via Getty Images
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    CIBC taps new US CEO

    The Canadian bank named Kevin Li the next CEO of its U.S. operations. Current U.S. CEO Shawn Beber will shift to a special adviser role in November before retiring next July.

    By • Aug. 13, 2025
  • The stone and glass interior of a modern bank branch is shown, with seating and tables filling the room.
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    Citi exec: Retail simplification is paying off

    “We're not trying to sell different packages or explain the nuances of” various product levels, said Kate Luft, the lender’s head of retail banking. “That's a complication, I would say, externally of Citi right now.”

    By • Aug. 13, 2025
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    Mlenny via Getty Images
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    Ohio’s First Financial expands Chicago footprint in $142M deal

    The acquisition of BankFinancial, set to close in the fourth quarter, comes roughly a month and a half after First Financial proposed a $325 million purchase of a fellow Ohio lender. 

    By • Aug. 12, 2025
  • A Citizens Bank illuminated signage is framed between two walking pedestrians on the street.
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    Alamy
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    Citizens taps Barclays vet as next CFO

    Aunoy Banerjee will become Citizens’ CFO in October, replacing John Woods, who’s leaving the Providence, Rhode Island-based regional lender to become CFO at State Street.

    By • Aug. 12, 2025
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    Maddie Meyer via Getty Images
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    Berkshire, Brookline dub their post-merger brand Beacon

    The name draws a strong association with Boston, a key market for both banks. The companies expect the $1.1 billion deal to close by September, with systems integration early next year.

    By • Aug. 11, 2025
  • An aerial shot of Little Rock, Arkansas shows a river, bridges and a number of downtown buildings.
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    Creative via Getty Images
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    Simmons names next chief; CEO Makris to retire

    Jay Brogdon will succeed George Makris Jr. after he retires at year end. Marty Casteel, a director of the company, will become chair Jan. 1, 2026.

    By • Aug. 5, 2025
  • A Fifth Third Bank sign shows "5/3" with the words "Fifth Third Center" and "Bank Branch" below.
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    Courtesy of Fifth Third Bank
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    Fifth Third, expanding to Alabama, aims to ‘show up differently’

    The lender’s head of consumer banking touts an open-air atmosphere and “consultative” priority that is far removed from his early-career days as a teller.

    By • Aug. 4, 2025
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    Frost CEO: Lending competition heating up

    For the Texas bank, loans lost to other lenders because of structure continued to increase in the second quarter. “I think this represents the level of competition developing in the market,” CEO Phil Green said.

    By • Aug. 1, 2025
  • A brick commerical building entrance facade with a "Capitol One Bank" logo displayed above the doors.
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    Alamy
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    Capital One delivers few details on $265B community plan

    A year after touting a community investment proposal as part of an effort to acquire Discover, the card issuer has yet to lay out program specifics.

    By Tatiana Walk-Morris • July 30, 2025
  • A building is shown with a sign that reads, "Comerica Bank" in the foreground
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    Courtesy of Comerica
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    Activist investor pressures Comerica to sell

    HoldCo alleged that a larger bank could buy Comerica without major capital issues, putting forth PNC, Fifth Third and Huntington as options that “make sense.”

    By • July 29, 2025
  • a large shiny office building with the word SYNOVUS written on top, surrounded by trees
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    Courtesy of Synovus Financial
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    Pinnacle, Synovus to combine in $8.6B deal

    Synovus had been the subject of merger rumors earlier in the week. The deal could stand as a test case for banks primed to cross the $100 billion-asset threshold amid expected Trump-era deregulation.

    By • July 25, 2025
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    Old National names KeyBank exec president, COO

    Tim Burke oversaw commercial banking in 12 markets at KeyBank, including Chicago. He succeeds Mark Sander, who retired from Old National this year.

    By • July 23, 2025
  • Sam Altman presenting at OpenAI'S first DevDay
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    Justin Sullivan via Getty Images
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    OpenAI’s Altman didn’t expect banks to take to AI so soon

    Financial institutions have been surprise early adopters of ChatGPT, and the AI industry is on the advent of "intelligence too cheap to meter," OpenAI's CEO and co-founder said at a Fed event Tuesday.

    By • July 22, 2025
  • Two blue ATMs are housed within a modern facade featuring the PNC logo above and are accessible from the sidewalk.
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    Alamy
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    PNC, Coinbase team up on crypto-as-a-service

    The nation’s largest crypto exchange and its seventh-largest bank are joining in their “commitment to a more resilient digital financial system,” the firms said Tuesday.

    By • July 22, 2025