Peoples National Bank, N.A. (PNB) and Narmi, a leading provider of digital banking solutions, are excited to announce the launch of Narmi’s Business and Consumer digital account opening solutions. This two-phased launch significantly enhances PNB’s new customer and accountholder experience, allowing the bank to onboard new accounts seamlessly, safely, and efficiently. 

In an increasingly digital world, PNB recognizes the importance of providing accessible and efficient banking solutions. Both Business and Consumer digital account opening technologies are a key component of PNB’s strategic initiative to service new and existing customers. Narmi’s solution will provide all applicants an account opening experience that can be completed in minutes on the device of their choice. The new digital account opening offers a streamlined application with a user-friendly navigation, making it easier than ever for clients to set up checking, money market, savings, and certificate of deposit accounts with PNB. 

The new digital experience also includes instant KYC (Know Your Customer) verification that provides up to 100% automated decisioning, an Admin Platform that allows staff to review all incoming applications with ease, and a constantly evolving suite of partners that combine to secure ironclad defense against modern fraud practices. 

“Our new digital account opening solution reflects PNB’s dedication to both innovation and outstanding customer service,” said Thomas Dolson, CEO of PNB. “We recognize that our clients lead fast-paced lives, and we are here to provide seamless, flexible tools that provide them control over their banking needs, wherever and whenever they need it.”

Narmi was able to help PNB achieve a successful launch through a reliable and tested integration with its FIS IBS core via the Code Connect API. The fintech’s experience with the IBS core allowed for seamless troubleshooting, iteration, and collaboration with the PNB team, and will allow the bank to build on its offerings.

“People’s National Bank was a natural fit for the Narmi Grow suite of account opening solutions – a digital-forward bank ready to meet customers in their community where they are,” said Nikhil Lakhanpal, co-founder of Narmi. “We’re excited to help PNB offer best-in-class account opening flows that rival the best in consumer technology as a first touchpoint with their bank.”