Narmi, a leading provider of digital banking solutions, today announced the launch of Narmi One, a comprehensive platform designed to help community banks and credit unions thrive in the rapidly evolving digital landscape. Narmi One unifies the company's suite of industry-leading solutions into a single, seamless ecosystem, empowering financial institutions to drive growth, efficiency, and customer primacy.
The Need for a Unified Approach
As consumer expectations for digital banking experiences rise, financial institutions face increasing pressure to deliver integrated, personalized solutions. However, many community banks and credit unions find themselves constrained by disparate systems and vendor solutions, leading to inefficiencies, disjointed user experiences, and missed opportunities for growth.
"The complexity of managing multiple parts of a digital tech stack is a major pain point for financial institutions," said Nikhil Lakhanpal, Co-Founder of Narmi. "In fact, we estimate over half a financial institution’s time is just spent on getting digital vendors to work together. With Narmi One, we’ve built real integration advantages into our platform, enabling financial institutions to deliver cutting-edge user and staff experiences cost-effectively."
A Platform Built for Primacy, Growth and Efficiency
Narmi One encompasses six core solutions, all spanning both consumer and business. Each is designed to address key challenges facing community financial institutions:
- Narmi Grow: Industry-leading account opening and onboarding tools
- Narmi Guard: Comprehensive, AI-powered fraud prevention
- Narmi Banking: Engaging mobile and online banking experiences for consumers and businesses
- Narmi Now: Real-time payments powered by the Federal Reserve's FedNow Service
- Narmi Open: Seamless integrations and customization through APIs, SDK and Narmi Functions
- Narmi Command: Centralized back-office tools to manage all Narmi One features and functionality
By unifying these solutions on a single platform, Narmi One empowers financial institutions to:
- Boost customer primacy by becoming the central hub for users' financial lives
- Accelerate growth through frictionless customer acquisition and cross-selling
- Drive efficiency with streamlined operations and automation
Proven Results, Transformative Potential
Financial institutions that have adopted Narmi's solutions have already seen significant impacts. For example, Evergreen Bank has seen 94% increase in total deposits over the last 12 months and a 112% increase in approved applications, and New Cumberland Federal Credit Union used Narmi’s digital self-service tools to reduce their call center support by 41% and their overall time to respond by 62%.
"Narmi One represents the next evolution of our mission to help community financial institutions succeed in the digital age," said Chris Griffin, Co-Founder of Narmi. "By providing a unified foundation for growth and innovation, we're empowering our clients to not only compete, but win against even the largest banks and fintechs."
Availability
Narmi One is now available to community banks and credit unions across the United States. For more information or to request a demo, please visit www.narmi.com/platform.
New York City-based Narmi's digital platform empowers financial institutions to unlock the very latest capabilities in digital banking and account opening, enabling them to move faster, tap new growth opportunities, and achieve true digital transformation. The Narmi platform was built with the customer experience in mind, empowering financial institutions with an experience that is always effortless, current, and dependable. As a result, Narmi's customers are seeing as much as 3x account growth in less than 30 days and 4x deposit growth in as little as 90 days. Additionally, Narmi's financial institution clients are winning awards like Bankrate's Best Online Bank and Nerdwallet's Best Bank for Online Experience. For more information, please visit narmi.com.