Technology
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Solo develops reusable customer-vetting tool for banks, fintechs
The company demonstrated a data sharing model, in coordination with regulators, that could eliminate duplication in the know-your-customer process.
By Dan Ennis • Aug. 7, 2026 -
Augustus gets FDIC nod to launch bank
Among stipulations of the approval, the clearing bank must launch with $73,660,000 or more in capital funds and maintain a 10% or greater leverage ratio throughout its first three years.
By Dan Ennis • Aug. 5, 2026 -
Explore the Trendline➔
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TrendlineArtificial intelligence
Banks must decide whether to forge AI tools in-house or partner with outside firms. AI’s importance can’t be understated, but legacy tech may also constrain the budget for banks looking to innovate.
By Banking Dive staff -
Bank of America, USAA ink patent agreement
The deal allows each company to use the other’s full portfolio of patents. USAA for years has sued – or threatened court action against – banks it says infringe on its remote deposit capture patents.
By Dan Ennis • Aug. 5, 2026 -
Sponsored by HERE Enterprise Browser
When AI overwhelms the human in the loop
Regulators want finance pros to review AI outputs, but it’s demanding all their attention.
By Mazy Dar • Aug. 3, 2026 -
Chime to cut 10% of workforce
CEO Chris Britt cited AI innovations but also a switch to smaller teams, faster movement, higher productivity and in-office work.
By Dan Ennis • July 31, 2026 -
Associated Bank chief digital officer joins from BMO
Brianna Elsass leaves BMO after a decade of digital leadership positions. She most recently led the Canadian bank’s U.S. digital and technology business.
By Gabrielle Saulsbery • July 30, 2026 -
Founder of fintech Increase buys a bank in Washington state
Increase founder Darragh Buckley said the move was a long time coming, as he started the company six years ago with the goal of marrying a bank and technology company.
By Caitlin Mullen • July 30, 2026 -
PNC’s wealth unit targets mass-affluent clients with lending option
The Pittsburgh-based lender is pursuing a national identity, and national banks have put more focus on a securities-based lending-type solution in recent years, an executive said.
By Caitlin Mullen • July 29, 2026 -
BitMEX to shutter after 11 years
HDR Global Trading Limited, BitMEX’s owner and operator, has decided to close the cryptocurrency exchange following a strategic review of the business and crypto industry.
By Gabrielle Saulsbery • July 27, 2026 -
Q&A
Tasks, not customer tiers should drive bank AI use: Deloitte
Everybody needs “to be heard, comforted, educated in times of high stress,” a Deloitte consultant said. Customers who are lower on the value scale need to receive the same excellent experience “or you're going to lose them.”
By Caitlin Mullen • July 24, 2026 -
Ramp, FIS make AI moves
The two payments companies this month embarked on separate artificial intelligence initiatives, with one focused on managing AI spending and the other using the technology to mitigate cybersecurity risks.
By Tatiana Walk-Morris • July 22, 2026 -
Bank of America upgrades customer service employee tool
Generative AI capabilities added to EricaAssist will allow customer service employees to handle client inquiries more quickly, the lender said.
By Caitlin Mullen • July 21, 2026 -
Celsius founders to pay FTC $16.5M
Alex Mashinsky and Shlomi Daniel Leon are banned from marketing or selling products to deposit, exchange, invest or withdraw assets. Hanoch Goldstein must not market or sell crypto-trading products.
By Gabrielle Saulsbery • July 21, 2026 -
Banks report operational changes driven by AI adoption
Executives at Bank of America, Citi and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and effects on operations.
By Makenzie Holland • July 20, 2026 -
Sponsored by Marquis
The future of banking growth is decision intelligence
Financial institutions have more data than ever. The ones winning make smarter decisions faster.
By Alisha Crafton • July 20, 2026 -
State AGs blow whistle on OppFi, Enova deals
Twenty state attorneys general, led by Illinois AG Kwame Raoul, wrote a letter urging the OCC, Fed and FDIC not to approve the proposed fintech purchases of banks.
By Gabrielle Saulsbery • July 17, 2026 -
Wells Fargo debuts AI-powered teammate for financial advisers
The new capability aims to simplify access to Wells Fargo’s core technology platform, enabling plain language queries and faster access to insights.
By Makenzie Holland • July 16, 2026 -
Bank of America’s chatbot Erica continues to amplify digital engagement
Active users of Bank of America’s chatbot grew 23% year over year to 24.6 million.
By Kristen Doerer • July 15, 2026 -
How PayPal may benefit Stripe
The digital payments startup has reportedly made a bid for a stake in its older predecessor, potentially creating a massive processor.
By Lynne Marek • July 15, 2026 -
Texas Capital picks U.S. Bank alum as chief digital, information officer
Mo Jamous will lead the Dallas-based bank’s AI initiatives and strengthen its technology platform.
By Makenzie Holland • July 14, 2026 -
Fintech Bottomline offers stablecoin-friendly CFO suite
The company is betting stablecoins will gain traction across corporate payment, treasury and liquidity workflows.
By Alexei Alexis • July 14, 2026 -
Sponsored by Kyndryl
Today’s banks are fueled by technology - 4 strategic recommendations for success
Discover four strategic recommendations for building a more agile, customer-centric and future-ready bank.
July 13, 2026 -
Circle gets OCC’s full trust bank charter nod
The company’s CEO, Jeremy Allaire, said the development “marks a defining step in bringing blockchain technology and digital assets into the core of the U.S. financial system.”
By Dan Ennis • July 10, 2026 -
Valley Bank exec: AI is changing build-versus-buy question
The New Jersey-based lender is using tiered employee access to control AI costs while pursuing internal efficiencies and relationship-building use cases, its chief operating officer said.
By Caitlin Mullen • July 10, 2026 -
PNC’s new mobile banking app built on personalization
The Pittsburgh-based bank wanted to debut a customizable app with more features and functionality “without making it heavy,” said Alex Overstrom, the lender’s head of retail banking.
By Caitlin Mullen • July 8, 2026